Edit Chat Agent
The Edit Chat Agent page allows you to update your agent's name, appearance, behaviour, and widget settings.
How to access the Edit page
Click the Edit Chat Agent icon, and you'll first see the agent's overview screen.
This page displays:
Chat Agent Configuration summary
To start editing:
Locate the Edit Chat Agent button in the top-right corner
This will open the full edit window.
In the Basic tab, you can edit the core settings of your agent:
Agent Name
Update the name of your chat agent.
Chat Agent Image
Upload or change the avatar image.
Agent Role / Description
Select the personality type, such as:
Language
Choose the language your agent will respond in.
Answer Length
Control how long replies will be.
Timezone
Set the timezone for your agent.
Tune Your Model
Add custom instructions to control how the agent behaves and responds.
Configuration tab
Switch to the Configuration tab to customise your widget experience.
You can edit:
Theme Colour
Change the main colour of your widget.
Font Colour
Select the text colour.
Privacy Settings
Enable Do not record chat history to prevent storing conversations.
Show References
Toggle whether the agent displays sources in its answers.
Bubble Message
Customise the welcome message shown in the chat bubble.
Widget Questions
Add preset questions that users can click inside the chat widget.
Agent Preview
See a live visual preview of how your widget will look.
Click Save to store your updates
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