Onboarding FAQs

This section deals with key FAQs regarding user onboarding to the ExpertEase AI

I haven't received my verification link

If you haven't received your verification link, then you can check following things:

• Check your spam folder in your Inbox.

• Add [email protected] email and experteaseai.com domain to your safe sender list (this can usually be found in your email service's settings).

• You can also regenerate a new link after 30 seconds by clicking on the Resend button on the verification page.

If the issue persists, you can contact at [email protected] for further assistance.

How to upload a custom chatbot Icon

1. Login to the ExpertEase AI app using your registered credentials.

2. Click on Bots Menu Item in side-panel.

3. Click on Edit Bot button next to your bot

4. Click on Upload your avatar image

5. Upload image and click on Update button at the lower right side of page.