⚒️Tools

Within the Tools tab, you can connect your chat agent with core business functions. These integrations enhance the bot’s ability to manage data, assist customers, and automate workflows.

The following options are available:

CRM – Sync and manage customer data directly with your bot.

🧰CRM

E-commerce – Connect your online store so the bot can assist with product enquiries, orders, and related workflows.

🛒E-commerce

Calendar – Integrate scheduling and event management so the bot can help book, view, or manage events.

📅Calendar

You can also enable the following features:

• Lead Capture – Save new leads directly in the system instead of a CRM.

• Geo Location – Fetch data from nearby businesses when available.

Click Manage Integration or Enable under each option to configure the connection.