📅Calendar

You can integrate your chat agent with calendar services to enable scheduling and event management. The supported services include Google Calendar, Calendly, and Outlook Calendar.

Step 1: Manage Integration

1. Under Tools, locate Calendar and click on Manage Integration.

Step 2: Select Calendar Service

1. In the pop-up window, select the service you want to connect (Google Calendar, Calendly, or Outlook Calendar).

2. Click Connect next to your chosen service.

Step 3: Authorise Access

1. Choose the account you want to connect.

2. Follow the prompts to grant the required permissions.

Example: when connecting Google Calendar, select your Gmail account and approve the requested permissions.

Step 4: Integration Confirmation

1. Once authorisation is complete, you will see a message confirming successful integration.

2. The connected calendar’s icon (e.g., Google Calendar) will appear under the Calendar section.

Step 5: Manage or Disconnect

1. If you no longer wish to use the integration, click Disconnect at any time.

2. You can reconnect or switch to another calendar service later by repeating the steps above.

Notes

• Connecting a new service will automatically disconnect the previously connected one.

• Ensure that your calendar account has the correct permissions to allow scheduling and event management.